Pathoconnect Solutions Under One Umbrella – Observance Solutions

Simplifying Phlebotomy & Compliance with Integrated Technology

Observance Solution presents a seamless, all-in-one platform designed to streamline home collection services for phlebotomists. Our solution provides instant access to patient details, sample requisition data, addresses, and order information—ensuring a well-organized, efficient process for ongoing, completed, and pending collections.

Vision

Observance Solutions is a leading software development and service provider, specializing in compliance and observance solutions. Our goal is to empower businesses by offering tools that streamline regulatory adherence, minimize legal risks, and ensure efficient compliance tracking. Through real-time monitoring and automated reporting, our platform enables businesses to make informed decisions and stay ahead of regulatory changes.

Market Insights

With increasing regulatory requirements across industries, the demand for compliance software is surging. The global compliance software market is projected to reach $12.25 billion by 2026, growing at a CAGR of 8.6% from 2021 to 2026. Small and medium-sized businesses often lack dedicated resources for compliance management—our software is built to bridge this gap. Industries such as healthcare, finance, and manufacturing can benefit significantly from our cutting-edge solutions.

Key Offerings

Compliance & Observance Software

Our platform provides businesses with a user-friendly interface to manage compliance effortlessly. Key features include:

Compliance Tracking: Monitor compliance requirements and schedules.

Real-time Monitoring: Receive instant alerts on regulatory updates.

Automated Reporting: Generate detailed compliance reports for audits.

Custom Dashboards: Access a personalized compliance overview in one place.

Additionally, we offer expert consulting services, including compliance assessments, program development, and training to enhance business readiness.

Phlebotomist Application

Phlebotomy plays a crucial role in medical diagnostics and treatment. Our Phlebo App enhances efficiency with:

 Visit Management: View assigned visits and optimize workflow.

Barcode Scanning: Minimize errors in sample handling.

Payment Integration: Accept digital and cash payments securely.

GPS Tracking & Call Masking: Ensure safety and accuracy in operations.

Upselling & LIMS Integration: Improve service offerings and streamline lab connectivity.

Rider Application

Our Rider App ensures smooth transportation of collected samples from phlebotomists to laboratories, offering:

Visit & Task Management: Riders can view and manage assigned collections.

GPS Navigation: Real-time tracking for efficient deliveries.

Barcode-based Collection & Drop: Error-free sample handover.

Payment Handling: Support for both digital and cash transactions.

On-Demand Visit Creation: Flexibility for urgent sample pickups.

Booking & Logistic Management

Our advanced booking and logistics system simplifies appointment scheduling and sample tracking:

Phlebotomist Assignment & Tracking: Monitor visit statuses in real time.

Route Planning: Optimize pick-up and drop locations.

Workforce Management: Efficiently manage phlebotomists and riders.

New Bookings & LIMS Integration: Ensure seamless data flow with laboratory systems.

Analytics Dashboard: Gain valuable insights for process optimization.

End-to-End Compliance & Phlebotomy Management

Observance Solutions brings a comprehensive suite of tools to help organizations maintain compliance, enhance operational efficiency, and improve service delivery. Our technology-driven approach ensures businesses stay ahead of regulatory challenges while optimizing workflows.

With our innovative solutions, businesses can reduce compliance risks, avoid legal complications, and focus on delivering high-quality services without operational roadblocks.

What is the HSC Runner Mobile App?

A specific tool that facilitates the collection and submission of samples is the HSC Runner smartphone app. It connects patients\’ blood or other sample collection takers (phlebotomists) with sample transporters (runners), who carry the samples to the laboratory. With the use of this app, medical testing productivity is increased overall by ensuring that the procedure is quick, accurate, and efficient. 

Two Ways to Assign Tasks to Runners

The HSC Runner app offers two distinct methods to assign tasks to runners: creating on-demand tasks and creating tasks from tours.

1. Create On-Demand Task

Description: Tasks can be created using this approach as needed. An admin can assign a task for a runner to pick up and transport a sample to the lab right away after it has been collected. ideal when there are immediate requirements or when sample collection is unstable with a time limit. For example, they can build an on-demand job to guarantee speedy transportation if they suddenly receive an urgent sample that needs to be delivered. 

2. Create Task from Tour

Description: This approach makes use of pre-made tour templates. The runner must navigate a series of checkpoints throughout a tour. The runner gets samples from phlebotomists at every checkpoint.

Ideal for routine sample collection in larger facilities when several samples must be taken from various places. The runner makes sure all required samples are efficiently picked up and delivered by following to a predefined route. 

3. Ensuring Accuracy with Barcode Scanning

To further enhance the reliability of the sample collection process, the HSC Runner app includes a barcode scanning feature. This addition helps prevent sample mismatches and ensures that each sample is accurately tracked from collection to delivery.

How the HSC Runner App Benefits Healthcare Providers

1. Efficiency: The workflow is optimized overall when runners take care of the conveyance, leaving phlebotomists to concentrate on collecting samples. The timely and uninterrupted delivery of samples to the laboratory is guaranteed by this division of work.

2. Adaptability: The ability to design activities as needed gives you the freedom to manage unforeseen or urgent sample collection needs. The tour-based duties, meanwhile, guarantee that regular collections are handled methodically.

3. Scalability: When there are numerous orders to be picked up or in hectic healthcare environments, the app is especially helpful. It facilitates efficient task distribution, which reduces workload.

4. Reliability: The likelihood of missing or postponing samples is reduced when an organized system is in place. From task collection through submission, the software provides accountability and traceability by tracking each task. 

Real-World Scenario

Consider a busy lab where phlebotomists are constantly collecting samples from patients across different locations. On a hectic day, it’s challenging for phlebotomists to both collect samples and ensure they are delivered to the lab promptly. By using the HSC Runner app, an administrator can either create an on-demand task for a runner to pick up a newly collected sample or rely on a runner following a tour to systematically collect and deliver samples from multiple phlebotomists. This ensures that all samples reach the lab efficiently, allowing lab technicians to begin their analysis without delay.

A runner collects samples from phlebotomists and delivers them to the lab.

Conclusion

The HSC Runner mobile app is a game-changer in the realm of medical sample collection and delivery. By providing structured and flexible task management for runners, it enhances the efficiency and reliability of the entire process. Whether through on-demand tasks or predefined tours, the app ensures that samples are collected and submitted to the lab in a timely manner. Ultimately supporting better patient care and streamlined operations in healthcare facilities.