F.A.Q.’s

Frequently Asked Questions

  • Yes, you can reschedule your appointment by contacting us. For further assistance, feel free to reach out.

  • Yes, phlebotomists can accept or reject appointments based on permissions configured by the super admin.

  • Yes, a phlebotomist has the ability to reschedule appointments.

  • Yes, both the admin and customer can track the phlebotomist’s location using GPS functionality.

  • Yes, the admin receives notifications and status updates through the CRM for each phlebotomist activity.

  • Yes, customers can access their reports via the "Reports" tab in the order booking application.

  • Yes, the phlebotomist receives notifications when a new order is assigned.

  • Yes, the phlebotomist application includes barcode scanning features to ensure accurate sample collection and reduce mismatching errors.

  • Yes, we offer pickup services for urine and stool samples.

  • We provide early morning appointments and strive to accommodate your schedule.

  • No worries, you can cancel the appointment from your home as well.

  • Yes, our care management program application offers online monitoring nursing facilities.