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Optimize your on-demand samples deliveries with a custom Rider App.
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From sample collection to lab delivery, PathoConnect’s rider app keeps every step connected — guiding riders, verifying samples, and keeping lab teams informed with live tracking throughout the journey.
Riders see every specimen pickup and delivery assigned to them — pickup address, timing, and sample details — in one screen, with no phone calls or paper logs needed.
Lab teams and dispatchers watch rider location live, so they can confirm on-time pickups, reroute around delays, and give patients or facilities an accurate ETA.
Every specimen is scanned at pickup and again at drop-off, creating a digital chain of custody that removes the guesswork — and the errors — from manual sample handling.
Urgent pickup requests can be assigned instantly, ensuring time-sensitive samples are collected without delay.
Riders can collect payment at the doorstep — digitally or in cash — and log it directly in the app, keeping collections and records in sync.
Riders follow the most efficient route to each stop, cutting travel time and fitting more pickups into the same shift.
Structured workflows and optimized routing cut the delays that come from manual scheduling and guesswork.
Every specimen is logged and verified at each step, so labs always know exactly where a sample is.
Field staff and lab teams stay connected in real time, closing the communication gap that causes missed pickups.
Barcode scanning and digital updates replace manual entry, cutting the errors that come with paper-based courier processes.
Dispatchers and lab managers can see rider activity and delivery status the moment it happens, not hours later.
Riders get notified the moment a new pickup or delivery is assigned to them.
Optimized routes take riders to each stop with minimal travel time.
Samples are collected and barcode-scanned on the spot to confirm accuracy.
Delivery is completed and receipt is confirmed at the lab, closing the loop on every specimen.
Move samples between collection points and labs faster, with fewer handoffs and less waiting.
Optimized routing and live tracking cut the delays that come from inefficient planning.
Streamlined workflows mean less manual coordination and more consistent daily operations.
Smart tools and clear task management give staff what they need to deliver dependable service every time.
Handle appointments and sample bookings efficiently, in one place.
Coordinate collections and sample movement without switching tools.
Get real-time visibility across bookings, riders, and deliveries.
Book and assign pickups in just a few clicks.
Manage the complete journey, from booking to lab delivery, on one platform.
Coordinate collections and logistics without gaps between teams.
Track every booking and every sample as it moves.
It manages the full specimen transport cycle — pickup, delivery, real-time tracking, and payment collection — in one app for riders and lab teams.
Yes. GPS tracking gives dispatchers and lab teams live visibility into rider location and delivery status.
Every specimen is barcode-scanned at pickup and delivery, creating an accurate, verifiable record at each step.
Yes. New or urgent pickup requests can be raised and assigned instantly, without waiting for the next scheduled round.
The platform centralizes rider management, automates route planning, and provides real-time tracking to ensure faster, more efficient specimen transportation.
Yes. The platform provides live tracking for every pickup and drop-off, giving complete visibility into delivery status and rider activity.
Automated route optimization, real-time coordination, and centralized courier management help minimize missed pickups, delivery errors, and specimen transport delays.
Give your courier team a smart, reliable way to manage pickups, deliveries, and tracking — all from one rider app built for diagnostic labs.